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Update to BT's earlier major service outage notice. Please Click here for more info.

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Don’t just take our word for it. Here's what our clients have to say ...

For the last few years you have kept our IT systems running at peak performance, and with the move to your new managed services product, I know I’ve got peace of mind of a fixed cost service and truly proactive monitoring.

Thousands of Pounds in Savings this Year!

Any project work undertaken, we know exactly how much a job is going to cost before we decide to go ahead. There’s no risk. You have already saved us a significant amount of money this year.

Tony Driffield, Managing Director, Mama Bears Nurseries

The decision to outsource something as important as IT is never easy. What swung it for SoVision was their professionalism and responsiveness. Their experience has meant that they could anticipate some of the pitfalls we might face.

A Refreshing IT Service

Above all they are business solution focused rather than simply dwelling within their IT comfort zone - a huge comfort to people who just want their computers to work seamlessly.

Johnny Palmer, Managing Director, SXS Events Ltd.

Network Support

We provide professional and friendly network support for businesses and organisations providing a reliable service which quickly responds to and fixes all your IT problems.

When your IT systems crash during a busy day, you need them fixed without delay as we understand you need instant network support which will get your technology and business back up and running as soon as possible.

We take the extra steps up front to ensure we completely understand your problem before tackling it providing you with the most cost-effective answers to your problems so you avoid expensive solutions and keep costly downtime to a minimum.

Computer support services

We offer the following full range of helpdesk, remote and on site network support services with our lines open between 8am and 6pm Monday to Friday with out-of-hours support available on request:

For further details of the different levels of support we can provide please visit our IT Support Plans and Packages page.

Network support guarantee

We GUARANTEE a 15-minute remote response and a 1-hour on site response (less travel) to IT emergencies and GUARANTEE to put the most cost-effective solution in place - we never charge clients for expensive upgrades, hardware and software which aren’t necessary.

We are so confident of the quality of our network support services we offer a no-risk, 100% money back guarantee to all our new clients - we GUARANTEE your satisfaction or it’s FREE.

We are the ONLY technical network support company to offer this service and if you are not happy with our engineers or work we perform after our first visit you can cancel your service agreement and we'll refund your payment for the full day.

For more about our network support services for contact us on 0845 450 3669 or at info@sovision.com.

Partners

Dell Registered Partner HP Business Partner Microsoft Gold Certified Partner Microsoft Small Business Specialist Nominet Member Thawte Official Reseller Cisco Partner AVG Gold Partner