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info@sovision.com
0117 986 4026

Privacy policy

soVision take the privacy of our users seriously.

soVision take the privacy of our users seriously. This policy covers how we treat personal information and the standards you can expect from us. We are committed to safeguarding your privacy and to complying with UK Data Protection legislation.

What is personal information?

Personal information is information about you that is personally identifiable such as your name, address, email address, or phone number and that may not otherwise be publicly available.

What personal information do we collect?

You can access parts of this site without using any registration process or providing any personal information. During the user registration process we will collect certain information that we need in order to provide you with services. The mandatory information we require at this stage will be your name, a telephone number and an email address. We may ask for other details, such as your organisation’s name and address, but registration can be completed without providing these details. We will also collect personal information from you if you complete any other forms featured on this site or if you contact us requesting specific information or provide us with feedback. Financial information that is collected is used to verify, identity and to bill either you or your company for products and services, as applicable.

When you use this site we automatically collect certain technical and routing information about your visit so we can continuously improve what and how the site delivers. For example, we may log the Internet Protocol (IP) address of your computer and measure your browsing patterns when on this site. This information is held in aggregate form and is not matched with your personal information so no individual user is identified.

Use of cookies

We use cookies to identify you when you visit this site and to build up a demographic profile.

A cookie is a small piece of information sent to your web browser by a web server and can only be read by the server that gave it to you. It cannot be executed as code or used to deliver viruses to your computer. It does allow us to record your password and preferences when you register as a user and therefore to present you with a personalised view of our site.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

Who will have access to personal information?

We do not rent, sell or share personal information about you with other people or non-affiliated organisations except to provide services you’ve requested or when we have your permission, or under any of the following circumstances:

i) In response to subpoenas, court orders, or as otherwise required by legal process, or to establish or exercise our legal rights or defend against legal claims;

ii) We believe it is necessary to share information in order for us or the appropriate authorities to investigate, prevent or take action regarding suspected illegal or fraudulent activities, potential threat to personal or physical safety, violations of our terms of use or as otherwise may be required by law;

iii) Information is transferrable due to our acquisition or merger with another company. In this event you will be notified by email prior to transfer.

Confidentiality and security

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

We have physical, electronic, and procedural safeguards that comply with regulations to protect personal information about you.

You have a right under UK Data Protection legislation to see what information we hold about you, subject to certain conditions. If you want to exercise this right, you should make an application to us in writing. We may ask you to provide us with sufficient information so that we can be sure of your identity. We also reserve the right to make a charge of £10 for providing you with the information you are requesting. If you would like to proceed with a request to see what data we hold about you, please write to us at the address below.

Email messages

We send regular updates by email to registered users and subscribers telling them about new products and services available on this site. If you do not wish to receive information about our products and services or the products and services offered by our affiliated organisations, please tick the appropriate box on the registration form or use the unsubscribe link we provide with all such communications at any time.

Links

The site contains articles with links to other sites. We are not responsible for the privacy policies or the content of such web sites. If you have a question about the privacy policy of those web sites, please visit them directly.

Public forums

You are advised that any information disclosed via discussion forums, message boards and/or news groups available on or via this site becomes public information and you should exercise caution when deciding to disclose your personal information.

Notification of changes

By using this site you consent to this privacy policy. In the event that this policy is changed or updated in any material sense whether as a result of a change in the law or our internal policy, or both, we will publish a notice of the same on this site.

Contact Us

If you have any queries concerning this Privacy Policy, your personal information or any questions on our use of the information, please contact us:

Data Compliance,
soVision Ltd,
Avon House,
Avon Mill Lane,
Keynsham,
Bristol,
BS31 2UG
United Kingdom.

Contact Us

To order any of our IT services contact us on:
Call: 0117 986 4026
Email: info@sovision.com

The soVision offices are open
Mon-Fri 8.00am - 6pm.

We endeavour to respond to all email enquiries within 24 hours

You are also welcome to visit our office :
Avon House, Avon Mill Lane, Keynsham, BRISTOL BS31 2UG